WhatsApp Alerts
Reach patients where they already read their messages — appointment reminders, reports and more.
What is WhatsApp Alerts?
The WhatsApp module sends automated messages to patients at every key touchpoint — registration welcome, appointment confirmation, reminders, prescription delivery, lab and radiology reports, bill payment requests and follow-up prompts. Messages go directly to WhatsApp, the channel patients actually open and read.
WhatsApp open rates are typically 5-10 times higher than email and 2-3 times higher than SMS. This means fewer no-shows, better treatment adherence, faster payment collection and a more connected patient experience — all without any manual effort from your staff.
The module integrates with your Odoo workflow triggers. When an appointment is booked, a confirmation message fires. When a lab result is verified, the report is sent. When a bill is due, a payment reminder goes out. Everything is automated based on events already happening in your system.
Key Features
Everything WhatsApp Alerts brings to your hospital to streamline operations and improve patient care.
Appointment Confirmation
Instant WhatsApp confirmation when a patient books an appointment — date, time, doctor, department and location.
Appointment Reminders
Automated reminders 24-48 hours before the appointment. Patients can confirm, reschedule or cancel from the message.
Registration Welcome
Welcome message when a patient is registered. Includes patient ID, portal login and introduction to hospital services.
Prescription Delivery
Share digital prescriptions directly to the patient's WhatsApp. Patients always have their medication list on their phone.
Lab & Radiology Reports
Send lab results and imaging reports via WhatsApp as soon as they are verified. Patients get results faster, reducing anxiety.
Bill Payment Reminders
Send invoice and payment reminders through WhatsApp with payment link for instant online payment.
Use Cases
See how healthcare providers use WhatsApp Alerts in practice.
High No-Show Clinic
A clinic with 25% no-show rate implemented WhatsApp reminders. No-shows dropped to 8% within 2 months.
Diagnostic Lab
A lab sends 200+ reports daily via WhatsApp. Patients receive results 4-6 hours faster. Call volume asking about results dropped by 70%.
Why it matters
The measurable value WhatsApp Alerts delivers to your hospital, staff and patients every day.
See the full HMS feature listWorks great with
Combine WhatsApp Alerts with these connected modules for a complete solution.
More Patient Experience Modules
Explore other modules in this category.
Ready to bring WhatsApp Alerts to your hospital?
It is just one module inside the complete AlmightyHMS suite.
Install once and get the total solution for your hospital.