Appointments & Online Booking
Let patients book online 24/7 while your front desk stays organised with smart scheduling.
What is Appointments & Online Booking?
The Appointments module powers both front-desk scheduling and patient self-booking through the web portal. Patients can request, reschedule or cancel appointments online from any device, while your reception team manages doctor availability, time slots, token numbers and walk-ins from a single, intuitive calendar view.
Real-time doctor availability prevents double-booking and scheduling conflicts. Each doctor's working hours, consultation limits, lunch breaks and leave are configured once, and the system automatically shows only bookable time slots to both staff and patients. Automated confirmations and reminders sent over WhatsApp and email dramatically reduce no-show rates — typically by 40-60%.
The online booking portal is fully integrated with your hospital website. Patients select a department, choose a doctor, pick an available slot, and receive instant confirmation — all without any staff involvement. For walk-in patients, the front desk can book appointments in seconds and assign token numbers for queue management.
Key Features
Everything Appointments & Online Booking brings to your hospital to streamline operations and improve patient care.
Online Appointment Booking
Patients self-schedule from your website or portal 24/7 based on live doctor availability. No phone calls, no back-and-forth — just pick a slot and confirm.
Doctor Availability Management
Define working hours, consultation limits, lunch breaks, leave and holidays per doctor. The system only displays bookable slots based on these rules.
Token & Queue System
Automatic token generation per doctor per day. The queue is ordered by appointment time with walk-ins inserted intelligently. Live display shows current and next tokens.
Reschedule & Cancel
Patients and staff can move or cancel appointments with a single click. Changes trigger instant notifications to both the patient and the doctor.
Portal Appointment View
Patients track upcoming and past appointments from their secure portal. They see doctor name, date, time, status and any notes attached to the visit.
Multi-Doctor Scheduling
Support for multiple doctors per department with individual schedules. Patients select their preferred doctor and see only that doctor's available slots.
Automated Reminders
Confirmation messages on booking, reminder 24 hours before, and follow-up prompts after the visit — all sent automatically over WhatsApp and email.
Calendar Integration
All appointments visible on a calendar view. Staff can see the full day's schedule at a glance, filter by doctor or department, and manage slots visually.
Use Cases
See how healthcare providers use Appointments & Online Booking in practice.
Multi-Doctor Clinic
A clinic with 15 doctors across 5 specialties uses online booking to let patients choose their doctor and slot. Reception handles only walk-ins, saving 3+ hours of phone time daily.
Hospital OPD
A 200-bed hospital processes 300+ daily OPD appointments through the system. Automated reminders cut no-shows from 25% to 8% within the first month.
Why it matters
The measurable value Appointments & Online Booking delivers to your hospital, staff and patients every day.
See the full HMS feature listWorks great with
Combine Appointments & Online Booking with these connected modules for a complete solution.
More Core Modules
Explore other modules in this category.
Ready to bring Appointments & Online Booking to your hospital?
It is just one module inside the complete AlmightyHMS suite.
Install once and get the total solution for your hospital.