WhatsApp Flows (Base)
Build multi-screen Meta WhatsApp Flows for any Odoo model, straight from Odoo - no JSON, no external hosting. Pick the model, drag in the fields, and let customers submit a Sales Lead, a Helpdesk Ticket, an Appointment or any record of your own, entirely inside a WhatsApp chat.
Your Form, In Chat
Customers fill it out without ever leaving WhatsApp.
⭐ Key Features
Everything you need to run guided data collection over WhatsApp.
Works With Any Model
Point a Flow at any Odoo model - Sale Order, CRM Lead, Helpdesk Ticket or a custom one - and pick the fields to collect, up to one relation hop deep.
Visual Screen Builder
Add screens and fields from list views inside Odoo. Labels, components and routing are generated automatically, then compiled to Meta's own Flow JSON.
Keyword Auto-Send
Publish a Flow with trigger keywords ("book", "order"...) and Odoo replies with the Flow the moment a matching message arrives.
Server Action Dispatch
A completed Flow hands the collected values to a Server Action of your choice - create a record, run custom logic, send a reply, anything Odoo can do.
Built-In Encryption
RSA + AES-128-GCM Data Exchange encryption, key generation and registration with Meta - all handled from inside Odoo, no external endpoint to host.
Live Status & Logs
Meta pushes Flow status changes straight to Odoo. Every screen exchange is logged with a direct link to the record it created.
🧩 Built For Any Use Case
One engine, any model - configure it for whatever you need to collect.
Sales & Leads
Capture a new Lead or a multi-line Sale Order, with a payment link sent right after submission.
Sales & LeadsSupport Tickets
Let customers log a Helpdesk Ticket with subject, description and priority, without opening the portal.
Helpdesk TicketsBookings & Appointments
Department, professional, date and patient details - or any other custom booking flow you configure.
any model⚙️ How It Works
Four steps to a live Flow, no external hosting needed.
Connect & Encrypt
Generate the encryption key pair and register it with Meta - guided step by step, whichever WhatsApp integration you use.
Design The Flow
Pick the Applies To model, add screens and fields, and choose the Server Action to run on completion.
Create & Publish
One click generates the Flow JSON, creates the Flow on Meta and publishes it - straight from the Flow form.
Chat & Collect
Customers open the Flow from WhatsApp and submit it screen by screen - Odoo creates the record automatically.
✅ Requirements
Minimum prerequisites to install and run the module.
Odoo Version
Odoo 19.0, Community or Enterprise.
WhatsApp Business Account
One WhatsApp Flows edition app installed alongside this one - Enterprise or Community.
Meta App Access
Admin access on the connected Meta App to approve the encryption key.
Configuration & Customization
Get started quickly with a guided setup wizard for the Meta side, and a visual screen builder for the Flow itself. The system can be easily adapted to match your organization's requirements, and our team is available to help with customizations, integrations, and advanced implementations.