HMS WhatsApp Flows Appointment (Enterprise)
Let patients book their hospital appointments entirely inside a WhatsApp chat, using your existing Odoo Enterprise Appointments setup and WhatsApp Business Account. Pick an appointment type, choose who to meet, pick a real open date and time, share your details and submit - the booking is created exactly the way your website's own booking page creates it, live slot availability included.
Book In Chat
Patients book without ever opening the portal or website.
⭐ Key Features
Everything needed to run guided appointment booking over WhatsApp, on Odoo Enterprise.
Same Logic As Your Website
Uses Enterprise Appointments' own booking method to create the event - the same one your website booking page uses.
Live Slot Availability
Date and time slots are computed live from the operator's real calendar - never a stale or already-booked slot.
Auto Patient Matching
The sender's phone number matches the existing patient, or a new patient is created from the collected details.
Double-Booking Safe
The chosen slot is re-checked for availability right before confirming, in case someone else booked it first.
Review Before Confirm
A final screen echoes back the appointment type, operator, date and time before the patient confirms.
My Appointments
A second menu option replies with the patient's own upcoming appointments, matched by their WhatsApp number.
✅ Requirements
Minimum prerequisites to install and run the module.
Odoo Version
Odoo 19.0 Enterprise with HMS Online Appointment (Enterprise) installed.
WhatsApp Flows (Enterprise)
Odoo Enterprise's own WhatsApp Business Account, connected via WhatsApp Flows (Enterprise Edition).
Meta App Access
Admin access on the connected Meta App to approve the encryption key.
Configuration & Customization
Create a booking flow, select the ready-made booking option, and your patients start booking from WhatsApp. The module can be easily adapted to match your hospital's booking requirements, and our team is available to help with customizations, integrations, and advanced implementations.