Helpdesk Management Main Features.
☑ Helpdesk Dashboard Based on Teams.
☑ Team related tickets.
☑ Specific filter like, todo, important......
☑ Easy Access links and cool User Interface.
Helpdesk By AlmightyCS
Tag, Category, Team and Stage menus are there for easy configurations.
When ticket gets created or moves between stages automated mail will get fired based on configuration.
There are proper User role and related record rules.
Other configurations in Odoo
No extra technical knowledge or configurations required. Just install the module and enjoy functionality.